Conflict Coaching

Teaching Strategies for More Effective Engagement

Anger is a wonderful tool for identifying problems. Anger is a terrible tool for resolving them,” Dr. Scott Turansky.

People become angry when injustice significantly impacts their identity or impedes their goals. That anger rightly signals a situation that must be addressed. Yet, all too often, people try to use their anger to resolve the issue—leading to broken relationships at home, work, or the community.

A conflict coach works one-on-one with persons struggling to translate their justified anger into healthier, more effective means of resolving the issues. The coach uses a proven, step-by-step process to help the client identify their own triggers and what is being threatened. Then, the coach works with the client to identify which patterns get in the way of resolving the issue and to develop new patterns that appropriately communicate the client’s feelings and goals while opening the discussion to options that will resolve the underlying issues.

The Resolution Center offers conflict coaching as part of its package of services to enable parties in divorce, business, or other conflicts better participate in the mediation sessions. Parties not only experience enhanced results in working through the present conflict, but learn strategies for negotiating future disputes.

The Resolution Center also offers conflict coaching as a stand-alone service. For divorce attorneys who need help coaching a client through the divorce process, businesses addressing employee issues, or faith communities experiencing relational crises–we can help. Investing in conflict coaching helps the individuals learn new strategies for working through conflict that make the overall issues easier to address.